Book: Karaoke Capitalism: Daring to Be Different in a Copycat World
Author: Jonas Ridderstrale and Kjell A. Nordstrom
Summary: Karaoke Capitalism: Daring to Be Different in a Copycat World offers a compelling argument against traditional business metrics such as “benchmarking” and “best practice.” In a thoughtful and well-supported (there are 510 footnotes) case, we learn just how dangerous it is to sustain sameness – that it leads merely to mediocrity.
You’ll love this book if: You understand (or want to understand) that corporations cannot survive following the “me-too” rules of the business world.
You’ll hate this book if: You are not comfortable cultivating change, creativity or diversity in your organization.
Words of Wisdom:
Companies must, therefore, also learn to forget. They must delete to develop, destroy to build … Quite often doing so is easier said than done… In an organizational setting, getting rid of the past is particularly difficult since many senior executives are at the top because the are experts at what was important yesterday.
Why we think this book is important: This book provides detailed insight on why you must – and how you can – design an exceptional customer experience by transforming your organization from the inside out.
